Privacy Policy

Effective Date: 09/14/24

1. Introduction

Welcome to Digital Eclipse. Digital Eclipse is a website design agency dedicated to creating high-quality, tailored websites for small businesses. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, such as:

• Name
• Email address
• Phone number
• Business details (such as company name, industry, and services needed)
• Payment information (collected via Stripe)
• Communications between you and our team.

2.2 Usage Data

We may collect information about how you interact with our website, such as your IP address, browser type, referring URLs, and pages viewed.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our website design services.
• To communicate with you about your project and provide support.
• To manage your account and process payments securely (via Stripe).
• To send you updates, notifications, and marketing materials (via MailGun).
• To improve our services and website performance.
• To enforce our terms and conditions and protect our legal rights.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers, such as Stripe (for payment processing) and MailGun (for sending emails).
• To comply with legal obligations or respond to lawful requests.
• To protect our rights, property, or safety, or that of our users or the public.

5. Data Retention

We will retain your personal information as long as your project or business relationship with us is active. If you request to delete your account or project data, we will delete all personal information from our systems, except where we are required to retain it for legal purposes.

6. Your Choices

6.1 Access and Update

You can access, update, or delete your personal information at any time by contacting us directly.

6.2 Opt-Out

You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. However, you may still receive non-promotional emails from us, such as those about ongoing projects or important updates.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. We use secure hosting services and encryption to ensure the safety of your data. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

If you are accessing our services from outside of Canada, please be aware that your information may be transferred to, stored, and processed in Canada or other countries where our servers are located. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and sending an email notification. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

12. Data Breach Notification

In the unlikely event of a data breach, we will notify you promptly via email and provide information on the nature of the breach and the steps we are taking to address it.

13. Consent

By using Digital Eclipse services, you consent to the processing of your personal information as described in this Privacy Policy.

Last updated on 09/14/24.